St Hermans
Resources
Reference Documents
If you have an issue, please refer to these guides before calling us.
Cleaning
It is your responsibility to keep the caravan clean, so please use this guide for assistance.
Electricity
Almost all power failure issues are caused by a faulty appliance within the caravan. Before looking for help elsewhere, please read this guide to see if you can resolve the issue yourself.
Gas (LPG)
The guides below explain how your LPG system works - just choose the one that matches your installation.
LPG Guide - Automatic System With Over-Pressure Shut Off (OPSO)
LPG Guide - Manual System With Over-Pressure Shut Off (OPSO)
Sewerage
A blocked sewer will affect all caravans within your run, so please make sure that your visitors are aware of what should not be flushed down the toilet or sink.
Winterisation
Caravans must be drained down for the close season. If you want to do this yourself, please refer to this guide in conjunction with your caravan manual (if you have one).